Cancelation Policy

  • I understand that this immersion course is not refundable and not exchangeable. There will be no refund or credit from French Truly. I am therefore strongly advised to take my own travel insurance as only they will be able to refund my money should anything happen, which includes all the new uncertainties around Covid.
  • Here is some useful information about travel insurance companies around the world :
    New Zealand
  • If you need more help with the above or if you come from a different part of the world and need help finding a travel insurance company, get in touch with Virginie.
  • If there is another immersion course available and not already full, I can choose to postpone my course for a $250 fee up until 60 days before the first day of my initial course. After that, I will not be able to postpone my course.
  • However, if I find someone who can replace me, I can notify French Truly and change the name at no cost.
  • On the next screen, you will have the option to pay either a 50% deposit or the full amount. If you choose the 50% deposit option, the balance of your payment will need to be paid at least 60 days prior to the first day of your course.
  • Each group must have at least 4 participants. If this minimum is not met, French Truly will cancel the course and therefore fully refund your payment.
  • French Truly offers a unique and intimate experience carefully and lovingly crafted for each small group (8 people maximum). A French Truly immersion course is a once in a lifetime experience filled with original and creative activities with small local businesses and artisans that are arranged, booked, and paid for in advance based on the presence of each participant, which is why French Truly cannot offer refunds or exchanges and therefore strongly advises to remain on the safe side with a travel insurance.
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in 3 easy steps

Learn how to incorporate frenchness in your every day life with this free 3 step mini course

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